Low Usage of Library Print Collection

University of Malaya Library spends more than ten million ringgit annually in maintaining and developing library collection. Out of which 1.5 million is allocated for print materials. Annual growth and rise in purchasing cost is tremendous, however is not reflected in the increase in loans. In contrary, circulation rate of print collection is low and declining. Therefore, the return on investment (ROI) is unjustifiable.

The Library conducts annual user survey to gather feedback from users for the improvement of the library.  One of the common feedbacks received is related to collection; “shortage of library collection – both electronic and print collection” and “print collections is not up to date”!! It shows that there is a need for library collection. BUT, Why it doesn’t reflect in the loan rate?

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